Speaking & Training
I know what it takes to run a restaurant—and what it takes to run a room.
My approach brings together more than 30 years in hospitality operations, training, and leadership with my experience leading Simply Tina onstage.
I’ve prepared teams for opening night, coached managers through difficult shifts, and stepped onto stages where connecting with the audience is everything.
Those experiences shape the speaking and online training programs I’m developing: practical, engaging conversations about how we lead people, recover difficult moments, and create experiences worth coming back for.
Creating Fans, Not Just Regulars™
Keynote in development
Give people a reason to come back—and bring someone with them.
I’ve spent decades working to give restaurant guests a reason to return. Fronting Simply Tina has given me another perspective on that connection—the moment someone starts singing along, gets up to dance, or brings friends to the next show. Both experiences have made me pay attention to what earns someone’s enthusiasm—and makes them want to share it.
This developing keynote asks what happens beyond a satisfactory visit: when a welcome feels personal, a team delivers consistently, and someone leaves already thinking about next time.
It brings my restaurant and stage experience together to examine how we earn that connection and keep earning it.
The Show Standard™
Leadership workshop in development
Strong standards. Real personalities. One consistent guest experience.
The Show Standard™ helps restaurant managers protect the moments that shape the guest experience without taking away the personalities that make hospitality memorable.
Through realistic shift scenarios, coaching practice, and practical observation tools, managers learn to recognize when execution slips, reinforce expectations, and distinguish good judgment from missed service opportunities.
Because consistency shouldn't make hospitality feel robotic. It should give people the confidence to make it their own.
COMPversations & COMPportunities™
Interactive leadership workshop in development
The conversation behind the comp. The opportunity beyond it.
A comp can correct the bill. What happens next can reveal an opportunity to improve the guest experience, strengthen execution, and develop the team.
I've coached managers through guest complaints, difficult decisions, and the conversations that follow. COMPversations & COMPportunities™ builds on that experience, helping restaurant leaders look beyond the transaction to understand what happened, why it happened, and what needs attention.
Through real-world scenarios, interactive decision-making, and practical comp analysis, this developing workshop connects guest recovery with better coaching, stronger operations, and fewer repeat mistakes.
From Service to Show™
The experience behind the ideas.
My upcoming book brings together decades of restaurant leadership and the perspective I gained fronting Simply Tina. Performing gave me a way to explain what I’d been teaching for years: readiness is visible, energy affects the room, and every person contributes to the experience.
From Service to Show™ puts those connections to work through practical examples, coaching conversations, and tools leaders can use with their teams—from preparing for a shift to recovering a difficult moment and giving guests a reason to return.
The book and my developing speaking programs grow from the same belief: people deserve a team that’s ready for them and a leader who takes responsibility for the experience.